In Progress
Cloud Service Networks - Connect Google Calendar
Please help us connect Google Calendar so that integration is available
Steven G. Stemkowski about 11 hours ago
Integrations
In Progress
Cloud Service Networks - Connect Google Calendar
Please help us connect Google Calendar so that integration is available
Steven G. Stemkowski about 11 hours ago
Integrations
In Progress
SMS Chat Feature
We're actively building SMS chat for your agents — patient conversations are about to go beyond the call. What's in development: · SMS-based agent conversations — queries, bookings, and follow-ups handled in text · Same agent intelligence from calls, now in SMS — no separate setup needed · Instant responses — no wait time, no queue · Full conversation flow in one thread — from first message to confirmed booking Stay tuned — we'll update this post the moment it's live.
Anand Raj 24 days ago
Feature Request
In Progress
SMS Chat Feature
We're actively building SMS chat for your agents — patient conversations are about to go beyond the call. What's in development: · SMS-based agent conversations — queries, bookings, and follow-ups handled in text · Same agent intelligence from calls, now in SMS — no separate setup needed · Instant responses — no wait time, no queue · Full conversation flow in one thread — from first message to confirmed booking Stay tuned — we'll update this post the moment it's live.
Anand Raj 24 days ago
Feature Request
Planned
Agent Tonality Control
Your agent is about to get a lot better at reading the room. · Adapts speaking pace to each caller in real time · Tone presets per agent — calm, assertive, or friendly · API overrides for custom control · Works on existing agents automatically One agent. Every caller's speed.
Anand Raj 24 days ago
Feature Request
Planned
Agent Tonality Control
Your agent is about to get a lot better at reading the room. · Adapts speaking pace to each caller in real time · Tone presets per agent — calm, assertive, or friendly · API overrides for custom control · Works on existing agents automatically One agent. Every caller's speed.
Anand Raj 24 days ago
Feature Request
In Progress
Simultaneous Ring for Multiple Operators in Call Transfer Node
Feature Summary: Currently, when multiple operators are added to a call transfer node, the call is routed to a single (typically first/primary) operator instead of attempting others in parallel. Introduce an option to enable simultaneous ringing, where all configured operators’ phones ring at the same time. The call should connect to the first operator who answers, and stop ringing for the rest.
divjit-kickcall 24 days ago
Feature Request
In Progress
Simultaneous Ring for Multiple Operators in Call Transfer Node
Feature Summary: Currently, when multiple operators are added to a call transfer node, the call is routed to a single (typically first/primary) operator instead of attempting others in parallel. Introduce an option to enable simultaneous ringing, where all configured operators’ phones ring at the same time. The call should connect to the first operator who answers, and stop ringing for the rest.
divjit-kickcall 24 days ago
Feature Request
In Progress
Enhanced Agent Activity Tracking
We have enhanced the dashboard by introducing a Tasks Completed section, providing better visibility into actions performed by the AI agent during calls. This helps businesses easily track how the agent is actively assisting callers
Anand Raj about 1 month ago
Feature Request
In Progress
Enhanced Agent Activity Tracking
We have enhanced the dashboard by introducing a Tasks Completed section, providing better visibility into actions performed by the AI agent during calls. This helps businesses easily track how the agent is actively assisting callers
Anand Raj about 1 month ago
Feature Request
Call Transfer Fallback
This feature provides an automated fallback mechanism for call transfers. If the recipient does not pick up the transferred call within a set duration, the system will intelligently route the caller to an alternative extension or team, preventing missed customer interactions.
vishal-kickcall
Feedback
Call Transfer Fallback
This feature provides an automated fallback mechanism for call transfers. If the recipient does not pick up the transferred call within a set duration, the system will intelligently route the caller to an alternative extension or team, preventing missed customer interactions.
vishal-kickcall
Feedback
Planned
Katy's Dumplings - Restaurant AI Agent
I have a restaurant customer who wants to build AI voice agent. They are using Toast for order processing. This ai voice agent needs to handle customer calls, take orders and post to Toast. Ai agent will also provide description for the menu items. https://www.katysdumplings.com/oakparkhours They have 2 locations, we are starting with Oak Park location. Please confirm we have integration with Toast with your platform and what information you need to set up the agent. This is menu for their location we need agent for : https://order.toasttab.com/online/katys-dumpling-house-rebuild#!/
Salman Amin 6 months ago
Feature Request
Planned
Katy's Dumplings - Restaurant AI Agent
I have a restaurant customer who wants to build AI voice agent. They are using Toast for order processing. This ai voice agent needs to handle customer calls, take orders and post to Toast. Ai agent will also provide description for the menu items. https://www.katysdumplings.com/oakparkhours They have 2 locations, we are starting with Oak Park location. Please confirm we have integration with Toast with your platform and what information you need to set up the agent. This is menu for their location we need agent for : https://order.toasttab.com/online/katys-dumpling-house-rebuild#!/
Salman Amin 6 months ago
Feature Request