Businesses want the AI to automatically detect when a call reaches voicemail. Instead of waiting unnecessarily, the AI should identify voicemail, leave a predefined message if configured, and end the call, improving efficiency and reducing call time.

Ankit Mathuria 7 days ago

Feature Request

Businesses want a dedicated mobile app to manage their AI receptionist while on the go. They want to quickly add notes, review AI recommendations, update schedules, and perform common actions without logging into the web dashboard, making day-to-day operations faster and more convenient.

Ankit Mathuria 11 days ago

Feature Request

Therapy clinics and wellness centers often schedule large group sessions involving 10–50 patients. The AI should support booking multiple attendees into a shared appointment slot while managing attendance and follow-up rules.

Ankit Mathuria 12 days ago

Feature Request

Businesses want every customer interaction—including calls, SMS, emails, chat, and AI conversations—to appear in a single chronological timeline, providing staff with complete communication history before engaging with the customer.

Ankit Mathuria 12 days ago

Feature Request

When providers are unavailable due to vacations or schedule changes, the AI should proactively contact affected patients to notify them and help reschedule appointments automatically.

Ankit Mathuria 12 days ago

Feature Request

Practices want the AI to proactively contact patients after treatments or prescriptions to check recovery status. If patients report complications or concerns, the AI should immediately escalate the call to clinic staff.

Ankit Mathuria 12 days ago

Feature Request

Rather than saving full conversation transcripts, customers want the AI to intelligently identify clinically or operationally important information and generate concise chart notes that can be added directly into the patient's record.

Ankit Mathuria 12 days ago

Feature Request

Businesses frequently receive callbacks from patients who are responding to previous outbound calls or missed calls. The AI should automatically recognize returning callers, understand the context of the previous interaction, and continue the conversation without requiring callers to repeat information.

Ankit Mathuria 12 days ago

Feature Request

Customers want the AI to continue listening after a warm transfer (with consent) so it can understand how staff resolve cases it couldn't handle. The AI should identify gaps in its knowledge, learn successful handling patterns, and generate recommendations to improve future conversations and reduce transfer rates.

Ankit Mathuria 12 days ago

Feature Request

Measure individual employee performance. Example: Compare answer rates, booking rates, and response times across team members.

Ankit Mathuria about 1 month ago

Feature Request

Export dashboard data into spreadsheet format. Example: Download booking, call, and performance data for internal reporting.

Ankit Mathuria about 1 month ago

Feature Request

Analyze historical call data when new keywords are added. Example: Add "weight loss" today and immediately see how often callers mentioned it over the past six months.

Ankit Mathuria about 1 month ago

Feature Request

Identify callers who start booking but never complete the process. Example: A patient hangs up halfway through scheduling and staff receive a notification to follow up.

Ankit Mathuria about 1 month ago

Feature Request

Track where appointments originated. Example: Determine whether a booking came from a website, chatbot, or phone call.

Ankit Mathuria about 1 month ago

Feature Request

Support booking packages instead of individual appointments. Example: AI is able to suggest the right package and then book the package appointments.

Ankit Mathuria about 1 month ago

Feature Request

Allow AI to schedule repeating appointments in a single interaction. Example: Weekly therapy sessions every Tuesday at 3 PM for the next 12 weeks.

Ankit Mathuria about 1 month ago

Feature Request

Control which phone number is displayed during outbound calls. Example: Use the clinic's main number instead of an unfamiliar number to improve answer rates.

Ankit Mathuria about 1 month ago

Feature Request

Automatically transfer calls to a human after a defined amount of time. Example: If a caller spends more than 5 minutes with AI, transfer them to a staff member for additional assistance.

Ankit Mathuria about 1 month ago

Feature Request