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Done

Universal Roadmap

In Review

SIP Trunking - Plivo

vishal-kickcall

Custom packages in multicurrency

Integeration - Zapier

SIP Trunking - Zadarma

Voicemail Detection

Integration-Canvas Medical

Anand Raj

Integration-Oystehr

Integration-Acuity Scheduling

Integration - Medeo

Mani Mishra

Integration - Workiz

I have a restaurant customer who wants to build AI voice agent. They are using Toast for order processing.This ai voice agent needs to handle customer calls, take orders and post to Toast. Ai agent will also provide description for the menu items.<a target="_blank" rel="noopener noreferrer nofollow" class="link" href="https://www.katysdumplings.com/oakparkhours">https://www.katysdumplings.com/oakparkhours</a>They have 2 locations, we are starting with Oak Park location.Please confirm we have integration with Toast with your platform and what information you need to set up the agent. This is menu for their location we need agent for :<a target="_blank" rel="noopener noreferrer nofollow" class="link" href="https://order.toasttab.com/online/katys-dumpling-house-rebuild#!/">https://order.toasttab.com/online/katys-dumpling-house-rebuild#!/</a>

Planned

Katy's Dumplings - Restaurant AI Agent

Salman Amin

Your agent is about to get a lot better at reading the room.· Adapts speaking pace to each caller in real time · Tone presets per agent — calm, assertive, or friendly · API overrides for custom control · Works on existing agents automaticallyOne agent. Every caller's speed.

Agent Tonality Control

Order taker new clients are in pipeline

Translation of the transcript

Integration - Amazing Charts EHR

Integration - Compulink

Integration - Athena health

Integeration -  EasyAppointments

Integration - Oracle Health EHR

Integration - Curve Dental

Refer a business, get rewarded — it's that simple.

Referral program — refer a business, earn rewards

We're actively building SMS chat for your agents — patient conversations are about to go beyond the call.What's in development: · SMS-based agent conversations — queries, bookings, and follow-ups handled in text · Same agent intelligence from calls, now in SMS — no separate setup needed · Instant responses — no wait time, no queue · Full conversation flow in one thread — from first message to confirmed bookingStay tuned — we'll update this post the moment it's live.

SMS Chat Feature

Feature Summary: Currently, when multiple operators are added to a call transfer node, the call is routed to a single (typically first/primary) operator instead of attempting others in parallel. Introduce an option to enable simultaneous ringing, where all configured operators’ phones ring at the same time. The call should connect to the first operator who answers, and stop ringing for the rest.

Simultaneous Ring for Multiple Operators in Call Transfer Node

divjit-kickcall

We have enhanced the dashboard by introducing a Tasks Completed section, providing better visibility into actions performed by the AI agent during calls. This helps businesses easily track how the agent is actively assisting callers

Enhanced Agent Activity Tracking

Integration-Daysmart

Integration-CureMD

Integration - Healthie EHR

Completed

Integration - DrChrono EHR

Integration - HouseCallPro

We're actively building a smarter onboarding experience — less friction, more support, right from the start.What's in development: · Meeting link directly in the onboarding form — clients can schedule time with the Customer Success team without leaving the page · Live chat support within the form — real-time help while clients are filling it out · Auto-parsed FAQ questionnaire — client website and public info scanned and pre-filled automatically, cutting down onboarding effort significantlyStay tuned — we'll update this post the moment it's live.

kickcall AI

Universal Roadmap