AI Agent Outbound Calling for Appointment Management

Enable AI agents to make outbound calls to improve appointment scheduling and patient engagement. The feature should support:

• Filling cancelled or empty appointment slots by contacting patients on the waitlist.

• Sending recall reminders to patients due for follow-up visits.

• Making pre-appointment reminder calls to reduce no-shows.

• Conducting post-appointment follow-up calls for patient engagement and care continuity.

This feature will help maximize schedule utilization, improve patient communication, and reduce manual staff effort.