March 25th, 2025

Telephony Integrations & Agent Actions

Expanding connectivity with support for industry-standard SIP providers and enhanced agent actions.

πŸ”Ή Highlights:

  • πŸ“‘ SIP trunking with Twilio

  • πŸ› οΈ Custom SIP trunk support for UCaaS/CCaaS/CPaaS

  • πŸ“Š Agent action: Write to worksheet