Signals that actually help you improve your business.

Signals is Kickcall's built-in sentiment intelligence layer. Signals automatically listens to every call you receive and tells you how your customers are feeling — no manual work needed.

✨ What's New

• 🤖Sentiment scoring on every call
  After each call ends, it's automatically labeled: Satisfied, Neutral, Frustrated, or Churn Risk. You don't have to do anything.

• 🔍Keyword tracking
  See which topics come up most in your calls. You can also add your own keywords to track things specific to your business.

• 👤Caller persona detection
  Signals figures out if a caller is a new customer, returning customer, vendor, spam, or unknown — straight from the conversation.

• ⚡Severity scoring
  High, Medium, Low. So your team always knows which calls actually need urgent attention.

🚀 What This Enables

• 🔮Stop reacting. Start anticipating
  Spot unhappy customers early — before they decide to leave.

• 📊 Find the pattern behind the problem
  Find patterns, like "most callers are asking about evening slots."

• 🎯 Give your team focus, not noise
  Severity and sentiment filters cut through hundreds of calls to surface the ones that matter.

• 🛠️ Track what your business actually cares about
  Stop wasting time reviewing every call — only see the ones that need attention.

🌟 Signals is live now. Head to your Signals page to see what your customers have really been telling you.