📊 Centralized View for Web Chat Conversations

We’ve introduced a Chat Logs section for website chat interactions, giving businesses a centralized place to view, manage, and analyze conversations from the web chat widget.

🚀 What’s New

• Chat Logs Listing
  See all your website chat conversations in one list, including where the chat came from, when the last message was sent, and how many messages were exchanged.

• Advanced Filters & Search
  Narrow down conversations by where they started (homepage, contact page, pricing, support) or by date. You can also search for a specific chat directly.

• Chat Transcript View
  Click into any chat to read the full conversation with timestamps. You can also download a copy of the transcript if needed.

✨ Additional Enhancements

• Improved UI Experience
  Clean, responsive layout that feels consistent with the rest of the platform.

• Better State Handling
  Smooth loading states so navigation feels fast and predictable.

• Optimized Performance
  Faster, more reliable transcript loading.

🎯 What This Enables

Businesses can now track and review all website chat interactions in one place, improve team collaboration with shared notes, and deliver better support through full conversation visibility and easy access to chat history.