📊 Tool-Level Performance & Health Monitoring

We’ve introduced the System Sentiment Dashboard, giving agencies visibility into how underlying tools and integrations perform across all businesses. Instead of focusing on individual businesses, this dashboard helps monitor system health, efficiency, and reliability in one place.

🚀 What’s New

• Tool Performance Tracking
  See how key actions like appointment booking, call transfers, and other integrations are performing across all your businesses.

• Error Monitoring (Tool Error Map)
  Quickly spot which tools are causing the most errors, so your team knows where to focus first.

• Response Time Analysis

  See how fast each tool is responding. Slow tools that might be affecting call quality are easy to identify.

• Calls Needing Audit
  A dedicated view of calls that need attention, along with the issue details, so reviews are faster and nothing gets missed.

• Integration Sync Logs
  Check whether your integrations are syncing correctly, how long they're taking, and whether they succeeded or failed.

🎯 What This Enables

Agencies can now catch problems early, fix issues faster, and keep AI call operations running smoothly across all businesses — without having to dig through each one individually.