Business

<h2>New Feature: Add-Ons</h2>Not every business needs the same things, some want faster support, some need SMS on a number they already use, some want automation running behind the scenes. <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="https://knowledge-base.kickcall.ai/en/help/articles/6445721-add-ons">Add-Ons </a>lets you turn on exactly what your business needs, right when you need it.<img data-width="100%" data-align="left" alt="" data-featurebase-content-key="68430292a62bfc928f502d6c/changelog/6ab56c162d63e2197672eb3e/01a0d4bb-9312-7efb-a1d1-81d166072d90/b64u-aW1hZ2UucG5n.png" data-featurebase-content-filename="image.png" src="https://68430292a62bfc928f502d6c.featurebase-attachments.com/c/changelog/6ab56c162d63e2197672eb3e/01a0d4bb-9312-7efb-a1d1-81d166072d90/b64u-aW1hZ2UucG5n.png?X-Amz-Expires=3600&amp;X-Amz-Date=20260925T170000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260925%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=55c31a11cb446be8953523e78c90515de2645d0c517c92b000a634f682be85c9">What's New:<ul><li>Priority Support: Get faster handling on support requests, including coverage during non-working hours, weekends, and public holidays.</li><li>SMS on Existing Business Number: Host SMS on a number you already use, without moving your voice service. Two-way messages and agent-sent follow-ups land right in your unified inbox. (Only for Businesses in USA &amp; Canada)</li><li>A2P 10DLC Registration: Get your brand and campaign registered for automated business messaging, choosing between a low-volume conversational campaign or a mixed campaign for higher-throughput messaging. (Only for Businesses in USA)</li><li>AI Workflow: Automate the admin work that piles up around your locations, filling open slots, running recall follow-ups, sending reminders, with every step handled and logged automatically. </li><li>Full visibility before you commit: Every add-on shows its terms, charges, and commitment upfront, and you can activate, deactivate, or reverse a scheduled cancellation anytime from the same screen.</li></ul>Impact Created: Turn on exactly what your business needs, see the cost before you commit, and adjust as your business changes, without waiting on your agency to set it up for you.<div data-type="horizontalRule"><hr></div><h2>Enhancements</h2><ul><li>Minutes Usage, redesigned: Your minutes usage now shows clearly in both the sidebar and the <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="https://knowledge-base.kickcall.ai/en/help/articles/2731703-business-billing-usage-and-invoices">Business’s Billing tab</a>, with a simple progress bar and remaining balance, so you always know where you stand without digging through a report.<img data-width="100%" data-align="left" alt="" data-featurebase-content-key="68430292a62bfc928f502d6c/changelog/6ab56c162d63e2197672eb3e/01a0d4bd-fe49-7a7e-85cf-50018b5e0b57/b64u-aW1hZ2UucG5n.png" data-featurebase-content-filename="image.png" src="https://68430292a62bfc928f502d6c.featurebase-attachments.com/c/changelog/6ab56c162d63e2197672eb3e/01a0d4bd-fe49-7a7e-85cf-50018b5e0b57/b64u-aW1hZ2UucG5n.png?X-Amz-Expires=3600&amp;X-Amz-Date=20260925T170000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260925%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=9c105cc9e8936686f5084c50bec0575c9b254bcb952a9f52fa045b27628e63cd"></li><li>Clearer Business Locations screen: The <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="https://knowledge-base.kickcall.ai/en/help/articles/7939494-managing-business-locations">Locations page</a> now shows your plan's included locations and active count right at the top, so it's obvious at a glance how much room you have before adding more.<img data-width="100%" data-align="left" alt="" data-featurebase-content-key="68430292a62bfc928f502d6c/changelog/6ab56c162d63e2197672eb3e/01a0d4c6-733a-71da-bb12-acd1d255a7b1/b64u-aW1hZ2UucG5n.png" data-featurebase-content-filename="image.png" src="https://68430292a62bfc928f502d6c.featurebase-attachments.com/c/changelog/6ab56c162d63e2197672eb3e/01a0d4c6-733a-71da-bb12-acd1d255a7b1/b64u-aW1hZ2UucG5n.png?X-Amz-Expires=3600&amp;X-Amz-Date=20260925T170000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260925%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=fbbc30f4e4415a44fbef739d902db9e1e605a3deb82b7fb235ced34ae3b9c858"></li></ul>

➕ Turn on the Add-Ons you need, plus a cleaner usage and locations experience

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