How Do You Update Your Business Details and Billing Address in Kickcall?

Keep your Kickcall business profile and billing address information up to date.

Written By Maruf Ansari

Last updated 9 days ago

Keep your Business account information accurate by updating its name, contact details, logo, and billing address. Business Profile stores the basic details that identify your business across Kickcall.

Important notes

The Friendly Business Name and Legal Business Name serve different purposes.
Keep the primary contact email current.
Update the billing address promptly when it changes.
Business Profile is different from My Profile, which contains your personal user details.
Changing the Business Number here should not be treated as changing telephony routing

Before you start

Have your current business details and billing address ready. Confirm the legal name against your registered business records.

Update business information

Open Business Profile in the Business Portal.

Review and edit the general business information.

Update the billing address if needed.

Review the values and select Update.

Field reference

Field	What to enter
Business Logo	Image representing the business
Friendly Business Name	Name commonly used day to day
Legal Business Name	Officially registered name
industry	Category describing the business
Primary Contact Person	Main content for the business
Primary Contact Email	Current contact email of business
Business Number	Main business phone number
Business Website	Business website URL, if applicable
Street Address	Street address of the business’s billing location
City	City where billing address is located
Postal/Zip Code	Postal or Zip code for the billing address
Country	Country where billing address is located
State/Province/Region	State/Province/Region of the billing address

Billing address

Review: Street Address, City, Postal/Zip Code, Country, State/Province/Region.

These details support payment processing and accurate account records.

Verify the result

Reopen Business Profile after selecting Update. Confirm the names and primary contact details.
Check the complete billing address.
Confirm that the intended logo and website are displayed.

Troubleshooting

Problem	What to check
Changes do not appear	Confirm that Update was selected, then reopen the page
Friendly and legal names are confused	Use the public-facing name for Friendly Business Name and the registered name for Legal Business Name
Billing details are incorrect	Update the full billing address and ask your Agency about affected invoices
You cannot edit the page	Confirm your Business Portal permissions
You expected a phone-routing change	Contact your Agency or telephony administrator; routing behavior is not documented here

Frequently Asked Questions

Can I change my business name after setting it up?

Yes. You can update both your Friendly Business Name and Legal Business Name anytime from this page. Just make the changes and click the Update button to save.

What happens if my billing address changes?

You should update it on this page as soon as possible. The billing address is used for payment processing and account records, so having an outdated address could cause issues with invoices or billing communications.

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